Privacy Policy

Dunstable Glass is a registered data controller and we are committed to protecting your privacy. This privacy policy applies to our website, governs data collection and explains how we use personal information we collect when you use this website.


  • What personal information we collect about you?
  • How we will use your personal information
  • Marketing
  • How you stay in control of your data
  • Accessing and updating your information
  • Use of Cookies.
  • How we protect and secure your personal information.
  • How long we keep your information
  • Other websites
  • Changes to our privacy policy
  • Contacting us

What personal information do we collect about you?

We collect personally identifiable information, such as your e-mail address, name, addresses, telephone numbers, IP address, browser type, domain names, access times and referring website addresses. We also collect anonymous demographic information, which is not unique to you, such as the area you live in, your postcode, etc.

Sometimes we may need to collect details to process payments from or to you such as bank accounts or payment card information.

How we will use your Personal Information?

We collect and use your personal information to operate our website and deliver the services you have requested and, if you agree, to email you about other products and services we think may be of interest to you.  We may also contact you via surveys to conduct research about your opinion of currents services or potential new services that we may offer.

The information you provide us with will be held in the UK and will accessed by or given to our staff or designated agents to fulfil our services. Unless required to do so by law, we do not share, sell or distribute any of your information you provide us without your consent.


We do not sell, rent or lease our customer lists to third parties. From time to time we would like to send you information about our products and services if you have consented to receive marketing, and you may opt out at any time. You have the right at any time to stop us from contacting you for marketing purposes. We may occasionally contact you on behalf of external business partners about a particular offering that we feel may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party

If you no longer wish to be contacted for marketing purposes, please email:

How you stay in control of your data.

You can request details of some or all of the personal information we hold on you. This is called a Subject Access Request (SAR).

If you believe your personal information is no longer required to be kept you can request it is deleted. If we believe we still have a legitimate basis for keeping it, eg servicing your account then we will let you know.

If you think the personal information we hold is incorrect just let us know and we will correct it.

If you request a SAR we will provide it in a format that is reasonable and in common use.

Access and updating your information

You are entitled to see the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at or write to us at the following address.

Data Information Officer
Dunstable Glass
87-91 High Street North,
Dunstable, Bedfordshire, LU6 1JJ

You may ask us to correct or remove information you think is inaccurate.

Use of Cookies

Our Website uses “cookies” to help you personalise your online experience.  Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  This is used to track visitor use of the website and to compile statistical reports on website activity. Cookies cannot be used to run programs or deliver viruses to your computer. They are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. You can set your browser not to accept cookies. Please consult your browser’s Help menu for further information.

How we protect and secure your Personal Information?

We are committed to ensuring your information is secure from unauthorised access, use or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure.

How long we keep your information

We will not retain your personal information for longer than is necessary to provide our services.  An exception will be if we are required to do so for legal or regulatory requirements.

If you consent to marketing, your information we use for marketing purposes will be kept on our systems until you notify us that you no longer wish to receive this information and unsubscribe.

Other websites

Our website contains links to other websites. This privacy policy only applies to our website so when you link to other websites you should read their privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will occasionally update it on this web page. We encourage you periodically review this.

Contact us

All comments, queries and requests relating to our use of your information are welcomed. Please email us or, write to us at:

Data Information Officer
Dunstable Glass
87-91 High Street North,
Dunstable, Bedfordshire, LU6 1JJ

You can also ring us on 01582 663277